cUSTOMER SERVICE
General Information
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All lessees or merchants are sent a welcome letter with a copy of their executed lease within one week of lease activation. The letter stipulates the lease terms that you agreed to, and the actual date of your monthly ACH payment. |
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Please call us with any questions that you may have at 866-396-2754, or email us at info@barclayleasing.com. For email communication, please include your name, lease number, name of business and specific question. We will get back to you during our normal business hours Monday- Friday, 9am to 5pm EST. |
Frequently Asked Questions:
Can my lease be cancelled?
No, all leases are non-cancelable for the term specified on your lease agreement. You are responsible for all payments until the end of the lease term.
Can my lease be assigned?
Yes, you will need to contact our office at 866-396-2754, and we will forward you the Assignment and Assumption paperwork. Subject to Barclay Square Leasing approval, the assignee will assume the remaining payments of your lease agreement. There is a fee of $100.00 to process all paperwork and the lease must be current in order for the assignment to be processed.
Can I pay off my lease early?
Yes, you can pay off your lease at any time during the lease term. You will need to call our office at 866-396-2754 for your remaining balance.
Is there a penalty for paying off my lease early?
No, there is no early pay-off penalty.
How do I make my monthly payments?
Your monthly payment will be deducted via ACH from your checking account.
When are my payments deducted?
Your payments will be deducted on the 1st or 15th of each month, depending on when you received your equipment.
What is the insurance non-compliance fee?
In the event that you fail to supply us with a Certificate of Insurance, naming Barclay Square Leasing as loss payee or additional insured, you will be charged a non-compliance fee of $2.50 per $1,000.00 financed with a minimum fee of $2.50 per month.
Do I need to contact you if I change my personal information (i.e. checking account, business address, business number)?
We must be notified of any changes in your personal contact information or if your bank account changes. You may contact us at 866-396-2754.
What do I do with my equipment at the end of the lease term?
Your options are to either: return the equipment to us at 388 South Oyster Bay Road, Hicksville, NY 11801 (this option is dependent upon the terms and conditions of your lease), continue to lease the equipment on a month to month basis, or exercise your buyout option. The buy-out option for a 12 or 24-month lease is 18%, and on a 36 or 48-month lease is 10%. The minimum buy-out amount is $175.00.